Terms of Service

1. Acceptance of Terms

By accessing or using the SecureFluence platform ("Service"), operated by Langugo LLC ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not use the Service.

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

2. Description of Service

SecureFluence is a fintech platform that facilitates secure escrow-based payments between brands ("Advertisers") and content creators ("Influencers"). The platform provides:

• Secure escrow payment processing via Stripe Connect
• Automated content link monitoring and verification
• Dispute resolution services
• Automated payout processing

SecureFluence is not a talent agency, advertising agency, or content management service. We provide neutral payment infrastructure only.

3. User Accounts

3.1 Influencer Accounts

To use the Service as an Influencer, you must create an account and connect a valid Stripe Express account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3.2 Advertiser Access

Advertisers do not need to create an account. They access campaigns through unique secure payment links generated by Influencers.

3.3 Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements in your jurisdiction to use the Service.

4. Payments and Fees

4.1 Escrow Payments

When an Advertiser makes a payment through the platform, funds are held in a secure escrow account managed by Stripe. Funds are not released to the Influencer until the campaign conditions are met.

4.2 Platform Fee

SecureFluence charges a 10% service fee on each successfully completed collaboration. This fee is deducted from the Influencer's payout and includes all Stripe payment processing costs. There are no additional fees for Advertisers.

4.3 Payout Timing

Upon successful completion of a campaign (content verified live for the agreed retention period), payouts are initiated automatically. Funds typically arrive in the Influencer's bank account within 1–3 business days via Stripe Connect.

4.4 Refunds

Refunds may be issued to Advertisers in the following cases: non-delivery of content, content removal before the agreed retention period ends, or as a result of dispute resolution. Refund decisions are made based on platform monitoring data and dispute review.

5. Content Monitoring

SecureFluence uses automated systems ("Smart Proof-of-Retention") to monitor submitted content URLs during the agreed retention period. By using the Service, you acknowledge that:

• Content links will be checked automatically at regular intervals
• HTTP responses and page content may be analyzed to verify content availability
• Monitoring data is stored and may be used in dispute resolution
• The system may flag content as unavailable due to technical factors beyond our control

6. Disputes

In the event of a disagreement between an Advertiser and an Influencer, either party may initiate a dispute through the platform. Our Resolution Center will review available evidence, including monitoring logs and submitted documentation, to reach a fair resolution.

The Influencer has 48 hours from dispute notification to submit a defense. If no defense is submitted within this period, the dispute may be resolved in favor of the Advertiser.

Possible resolutions include: full refund to Advertiser, full payout to Influencer, or partial refund with remainder paid to Influencer.

7. Prohibited Conduct

You agree not to:

• Use the Service for any illegal purpose or in violation of applicable laws
• Submit fraudulent campaigns, fake content links, or misleading information
• Attempt to manipulate or circumvent the content monitoring system
• Interfere with or disrupt the Service or its infrastructure
• Create multiple accounts to circumvent platform restrictions or fees
• Use automated tools to access the Service without authorization

8. Limitation of Liability

To the maximum extent permitted by law, SecureFluence and Langugo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the fees paid by you to SecureFluence in the 12 months preceding the claim.

9. Intellectual Property

The SecureFluence platform, including its design, code, logos, and documentation, is the property of Langugo LLC and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without written permission.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, any pending payouts for completed campaigns will be processed according to the standard terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

12. Contact

If you have questions about these Terms, please contact us at legal@securefluence.com.